
Frequently asked questions.
What is Telehealth?
The short answer is: It’s just like regular therapy. Telehealth allows you to receive therapy remotely through video calls from your phone, computer, or tablet. It provides a convenient and confidential way to connect with licensed therapists from the comfort of your own space.
What technology do I need for an online session?
You’ll need a stable internet connection, a computer or smartphone, and a private space for your session. Our platform is easy to use, and we’ll provide instructions before your appointment.
Is online therapy secure and confidential?
Yes, we use HIPAA-compliant platforms to ensure your sessions are private and secure. Your personal information is always kept confidential.
What insurances do you accept?
Aetna, Allina Health Aetna, Blue Cross, Blue Shield, BCBS, Cigna, Evernorth, Health EZ, HealthPartners, Medica, UCare, UnitedHealthcare, UBH, UBC, and UMR.
If you don’t see your insurance on the list Contact Us to inquire about your eligibility.
What if I don’t have insurance?
We offer self-pay options and sliding-scale fees for those who qualify. Contact us to learn more about pricing and payment plans.
How do I know if online therapy is right for me?
Online therapy is a great option for many people, especially those who prefer flexibility and convenience. If you’re unsure, contact us for a free consultation to discuss your needs.